Internet Success Hub » Social Media

Google+ Updates: This Week in Social Media

Internet Success Hub — Mon, 30 Jan 2012 07:15:05 +0000

Welcome to our weekly edition of what’s hot in social media news. To help you stay up-to-date with social media, here are some of the news items that caught our attention.

What’s New This Week?

Google+ Allows Nicknames: Over the next week, Google+ will provide “support for alternate names—be they nicknames, birth names, or names in another script—alongside your common name. This name will show up on your Google+ profile and in the hovercards which appear over your name.”

To add an alternate name, go to your Google+ profile, click Edit Profile, select your name and click on “More options.”

New Google Accounts Generate Both Gmail and Google+ Accounts: Signing up for a Gmail account now automatically creates a Google+ account. This could impact how users use and network on other Google platforms such as YouTube and Google Docs.

New Gmail accounts also generate Google+ accounts.

Google Updates Privacy Policy: This update takes effect on March 1. It simplifies all privacy policies and makes it clear that if you’re signed in, Google “may combine information you’ve provided from one service with information from other services. In short, we’ll treat you as a single user across all our products, which will mean a simpler, more intuitive Google experience.”

www.youtube.com/watch?v=KGghlPmebCY

YouTube Hits 4 Billion Daily Video Views: This is a 25% increase over the last 8 months. “Roughly 60 hours of video are now uploaded to YouTube every minute.”

Say Hello to the New Vimeo: Vimeo gets a new design and puts a greater focus on your videos, which makes Vimeo easier, faster and more fun to use.

Vimeo has bigger videos and gives you more ways to discover things you like.

Here’s a social media tool worth noting:

AgoraPulse: An all-in-one Facebook marketing and CRM solution. Check out their unique comparison feature to see how your Facebook business page compares to your competitors’ pages. (This feature is only available to paying customers.)

AgoraPulse's competitive analysis of Social Media Examiner's Facebook Page.

Here’s an interesting infographic:

How to Get More Clicks on Twitter: Check out Dan Zarrella’s latest findings to improve your Twitter marketing results.

Use these insights to get more clicks on Twitter.

And don’t miss this (starting next week!):

Social Media Examiner presents Small Business Success Summit 2011! (online conference)

Join 25 experts, including including John Jantsch (author, Duct Tape Marketing), Anita Campbell (founder, Small Business Trends), Michael Stelzner (founder, Social Media Examiner and author, Launch), Mari Smith (co-author, Facebook Marketing), Jesse Stay (author, Google+ for Dummies), Hollis Thomases (author, Twitter Marketing), David Siteman Garland (founder, “The Rise to the Top” and author, Faster, Smarter, Cheaper), Joe Pulizzi (founder, Content Marketing Institute and co-author, Get Content, Get Customers), Brian Clark (founder, Copyblogger Media), Lee Odden (founder, TopRank Online Marketing), Ramon Ray (founder, Small Biz Technology and author, Technology Solutions for Growing Businesses) and Lewis Howes (co-author, LinkedWorking)—just to mention a few (scroll down to see full list)!

Go here to learn more.

What social media news caught your interest this week? Please share your comments below.

How Small Businesses Can Thrive With Google+

Internet Success Hub — Mon, 30 Jan 2012 07:15:04 +0000

In this video I interview Chris Brogan, author of Google+ for Business: How Google’s Social Network Changes Everything.

Chris shares how Google+ can help small businesses and reveals the strategies he uses to get business leads. You’ll also learn how to adapt your content strategy on Google+ to select the people you want to work with.

Be sure to check out the takeaways below after you watch the video.

Here are some of the things you’ll learn in this video:

Why Google+ changes everything
How to get your content indexed quickly
Discover Chris Brogan’s Google+ strategy
How Human Business Works uses Google+ to get business leads
Why you should share personal stories on Google+
How to show potential clients who you are
What content strategy to use on Google+
How businesses can use Google+ Circles for both outbound marketing and lead generation
When to choose Google+ privacy settings
How Chris uses Twitter differently than Google+

Connect with Chris on Google+ and learn more about Google+ here.

Do you use Google+? If so, what’s your Google+ strategy? Please share your Google+ tips below.

3 New Apps to Manage Your Social Networks

Internet Success Hub — Mon, 30 Jan 2012 07:15:03 +0000

Are you looking for a better way to manage all of your social accounts?

With the growing number of social networks, it can be a pain to keep on top of them all.

Below I’ve highlighted three tools to help you manage your various social networking accounts from one neat dashboard.

#1: Alternion

Just recently out of private beta testing, Alternion packs a punch with the number of networks and social profiles you can manage.

Each profile or account is added by logging into the original site and allowing Alternion to access your account.

From blogging to bookmarking, image-sharing to shopping, Alternion will cover more of your accounts than any other dashboard I’ve tried so far. For business and marketing purposes, you’ll find most of the accounts you would need: Facebook, Twitter, WordPress, Digg, StumbleUpon, Delicious, Vimeo and YouTube are all here.

Alternion also places an emphasis on user privacy, with sharing options available for each linked account (perhaps having learned a lesson from Facebook’s privacy fumbles). You can decide whether to display a link to each account on your Alternion profile, and who can see your updates from a specific network.

Alternion's privacy settings are simple and easy to change.

The main dashboard page is a little reminiscent of Facebook’s once-simple layout—the blue and white design and clean structure make it easy to focus on your data and the task at hand.

Two sidebars keep your main news feed or message stream uncluttered.

Alternion offers three main viewing options: your social news feed, which pulls in updates from your social networks; messages, which allow you to interact with your various email accounts; and contacts, which is fairly self-explanatory.

One great feature that I was surprised to find is the ability to not only edit your Facebook and Twitter lists, but also to create brand-new lists from within the contacts tab.

Alternion also creates a user profile for everyone with an account. On your profile page, you can see updates you have made to any linked social networks, links to your various social profiles, photos and videos you have shared and some basic stats about your activity (number of profiles, number of updates, etc.).

The profile sidebar shows an overview of your activity from all accounts across the web.

Final thoughts:

Alternion wins at offering the most variety in the accounts and networks you can pull in. It also offers full email integration, allowing you to interact with email messages without leaving your dashboard.

If the clean-cut simplicity of the design suits you, and you want to manage a wide variety of social accounts from one place, Alternion is worth a try.

#2: LiveGO

Unlike Alternion, LiveGO focuses on a smaller number of popular social networks like Facebook and Twitter. It also incorporates email accounts and instant messengers such as Gmail’s GTalk and AOL Instant Messenger.

LiveGO aims to be a simple way to communicate with others through email, social networks or instant messages.

LiveGO has several viewing options, allowing you to get an overview of everything at once or focus on a particular area. The standard inbox view shows your email inbox at the top, with mixed social network feeds underneath. Your instant message accounts live in a sidebar to the right, which can be hidden when not in use, giving you more space for other tasks.

Each of your accounts has its own button on the left, with a pop-up menu that makes it easy to switch to specific feeds; for instance, Twitter mentions or email drafts. A menu across the top of the main feeds panel offers different areas of each network, giving you full, integrated access to your account.

The Facebook-specific view has menu options for your news feed, photo albums, messages and more.

Each Twitter account has its own panel as well, showing your main feed, your own tweets, favorites, mentions and direct messages.

LiveGO's integration with Twitter includes the ability to favorite and unfavorite tweets, see conversation threads and follow or unfollow users.

A constant update box sits at the top of the screen, allowing you to update any of your social networks with ease. Choosing the account you are sending from is clear (something I have had issues with in other dashboard apps), and sending the same update to more than one account is an option.

Finally, a couple of unusual features that caught my attention: First, the ability to add special characters (music notes, hearts, arrows) to your updates. Admittedly, this is not something I use often, but is an interesting addition to the update box, especially considering an “add media” button is conspicuously missing. Second, a feature I have never seen before: an automatic collection of updates from the same person. See the image below for an example.

Two recent tweets by the same person were linked automatically by a bracket to show that they came from the same author.

Final thoughts:

The rounded, smooth design of LiveGO is more pleasing to the eye than the plain layout of Alternion, but this may not be enough to win you over. If you want to update many different social networks at once, LiveGO may not be the tool for you.

For keeping on top of several Twitter, Facebook and email accounts, however, LiveGO does a great job of incorporating most of the features of each network, as well as offering instant messaging options to keep you in touch with your contacts in a variety of ways.

#3: Netvibes

Netvibes is more of a monitoring dashboard than an integrated updating tool. With the ability to add several social networking accounts such as Facebook, Twitter, MySpace (yes, really) and email accounts, it offers a good overview of your networks. Its focus is more on monitoring your brand across the web than communication, however.

Netvibes aims to be "everything that matters to you" collected into one dashboard.

With the ability to add several “dashboards” to your account, Netvibes offers a comfortable way to keep different areas of your work separated; for instance, personal and professional accounts or different brands you are monitoring.

Various widgets allow a huge degree of personalization to your dashboard.

Each dashboard view lets you choose widgets to add, which come as specific as the calculator, weather or to-do list widgets, and as indistinct as standard text or HTML widgets.

Social widgets allow you to monitor your email, Facebook, Twitter and LinkedIn accounts.

Each social networking widget offers standard functionality, such as replies, comments, retweeting and other sharing options. The email widget, however, is disappointing in its lack of features, offering essentially an inbox monitor and nothing else.

Adding widgets is a fairly simple process, with categories to browse at the top of the page. Each widget can fit into different areas of your dashboard, and change size and shape accordingly.

Widget previews show user ratings, image previews and the number of users who have installed the widget.

The one thing Netvibes really does differently is the integration of RSS feeds. With RSS widgets, you can quickly get an overview of recent headlines, and open these in a reader view to see the full article.

RSS feeds can be read without leaving the Netvibes dashboard.

This integration makes Netvibes the perfect place to monitor specific topics across the web, without actually “traveling” across the web.

If you prefer to view the actual website, you still don't have to leave your dashboard.

Netvibes also offers the most extensive personalization options of these three apps, with several themes available to choose from, and color options available for each separate widget.

Final thoughts:

If monitoring—rather than engagement—is what you’re after, Netvibes is for you. Although it offers some social networking functions, its strong points are the integration of various tools such as RSS feeds, social network feeds, weather, news and to-do lists, which make it a one-stop dashboard for all of your monitoring needs.

If you like the sound of Netvibes, you can also sign up for a premium account from $499/month to access detailed analytics features as well.

The Verdict

As always with these roundup posts, your needs will determine which app is of the most benefit to you.

Are you looking for a way to monitor and manage your accounts on various networks across the web? Perhaps Alternion has what you need.

If you want an easy way to keep up with several accounts on Twitter, Facebook Pages and your email, LiveGO can integrate those for you.

Or if you need an easy way to monitor brand mentions or specific topics all in one place, try Netvibes.

What do you think? Let us know which dashboards you’ve tried, and what you like best. What features would you like to see added to your favorite dashboard?

9 Tips for Integrating Social Media on Your Website

Internet Success Hub — Mon, 30 Jan 2012 07:15:02 +0000

Are you leveraging the power of social media on your site?

Together, social media channels and your website should work seamlessly to promote your online brand.

However, if you’re like most businesses, you’re probably missing out on potential interactions, impressions and ultimately sales.

In this article, I’ll dive into a quick how-to guide to ensure your business website and social media platforms are working together to maximize your online exposure.

I’ve included examples from small- to medium-sized businesses that specialize in a whole host of fields to illustrate that you don’t have to be one of the big players to take advantage of these simple tips.

#1: Include Visible Social Media Buttons

This seems like a no-brainer, but double-check. Best practices suggest that social media buttons be displayed on the top, bottom or along the side of your home page. Links or buttons that remain in your navigation as the user moves from page to page are optimal.

To ensure that users don’t exit your web page altogether, you may want to create the buttons or links so that they open your social media pages in new windows.

Also, do not feel obligated to link out to all social media channels you’ve created or dabbled in. If you’re fonder of Twitter and have completely abandoned your Facebook page, there’s no reason to link to any outlet that is not being actively managed. In fact, linking out to inactive channels can ultimately cause more harm than good.

There are several ways in which to display your buttons or links and none of them are wrong. In this case, it is more of a design preference focused on how the user will be interacting with the site.

Below are some examples of ways in which websites have successfully displayed their social media outlet(s).

Big and bold button catches your eye.

This eCommerce site specializing in alternatives to dog and horse supplements only links out to Facebook and chooses to do so in a big and bold manner.

Subtle buttons suit some sites well.

This farm credit services business subtly displays their social media buttons at the bottom of their page.

Front-and-center buttons ensure visibility.

This artist decides to feature his along the top.

#2: Integrate Social Where it Makes Sense

If you use social media to keep your customers or clients apprised of your recent happenings and are actively managing your outlets on a daily or bi-weekly basis, it might be wise to showcase your Twitter feed or Facebook posts directly on your website.

Linking out or displaying inactive social media channels will only cripple your online efforts. If you choose to go this route, it is important that you maintain your presence.

Below are two examples of how vastly different businesses (a web design firm and an online gift card site) have integrated their social media feeds into their websites.

On this site, tweets are visible along the right-hand side throughout the website. Tweets vary from deals and contests to interactions with followers and customer service responses.

On this B2B site, recent tweets are found at the bottom of the homepage and are mostly comprised of industry-related blogs, recent events and projects in which they've participated.

These businesses vary significantly in what they do and the way they make use of social media, but both have found a logical method of incorporating social media into their sites.

#3: Include Up-to-Date Buttons

Social media changes fast—dare we say in real time? So if you added your buttons a year ago, they are probably palling around with the dinosaurs. Facebook fans morphed into Likes, group pages died, +1 is spanking new and LinkedIn improved significantly. Do research to find the most current social media terminology so you don’t get caught mumbling about “The Facebook” and “The Twitter.”

Social Media Examiner stays up to date.

In order to maintain credibility within this ever-changing realm, it is important to stay with the times. However, staying up to date with your terminology does not mean that you need to jump on every platform that springs up. It is important to be tactful with your social media choices and do your research before blindly forging into unknown territory.

#4: Include Share Buttons

If you sell a product or run a full-fledged eCommerce site and you haven’t added share buttons to your product pages, you are missing out on a whole host of potential social impressions.

Share buttons should enable website-goers to seamlessly share or recommend a product.

If you find yourself hard up for a broad solution for this, check out AddThis or ShareThis. Both provide efficient and easy-to-use solutions for social media sharing across eCommerce sites with the added benefit of analytics to see how the content is getting shared.

As illustrated below, these buttons are easy to see.

The easier you make it for customers to share your product, the better.

Similar to eCommerce sites, if you have resources, articles, a blog or other valuable content on your site, you should attempt to make it as simple as possible for readers to share it with others. Social media share buttons should be displayed somewhere easy to see. Nicholas Creative does a decent job with this, as seen on their blog below.

If you enjoy an article, you won't want to keep it to yourself.

#5: Use Analytics

Pay attention to the way in which individuals are using your social media buttons by tapping into Google Analytics. How many people are actually clicking on your outbound social media links?

An easy way to explore this is by setting up Event Tracking in Google Analytics. If you’re unfamiliar with Event Tracking, Google provides a step-by-step guide on how to incorporate the correct codes into your site.

Google Analytics allows you to track the number of individuals who click on outbound links by setting up Event Tracking.

If you find that few individuals explore your social media outlets once landing on your page, perhaps your social media buttons aren’t in a convenient location. It’s always best to have actual numbers to back up your choices.

#6: Pay Attention to Terms and Conditions

This goes hand in hand with staying up to date and knowledgeable, but I continue to see major brands using social media in ways that violate platforms’ terms and conditions.

You cannot use Google+ for contest entries, a personal Facebook page shouldn’t be used to operate a brand and there are certain rules to adhere to when running a promotion on Facebook.

The way you use social media reflects on your website, as well as your brand as a whole. If you’ve accidentally violated some terms and conditions in the past, delete those pages and do not link out to them even in the interim.

I'm not sure what Pita Pit is doing with this personal Facebook page or if it was created by an unaffiliated party. Whatever the case may be, steer clear of using a personal page as a brand page.

#7: Don’t Over-Do It

You want to make sure that compelling information is easily shareable, but littering social media share buttons all over your webpage isn’t the way to go. Before adding share buttons to a page, ask yourself, “Is there information here that people would find worth sharing?”

If you find yourself on your “About Us” page and don’t see any added value to website-goers being able to share your administrative assistant’s contact information, then forgoing buttons in this instance is totally acceptable.

#8: Stay Knowledgeable

Don’t get it twisted. With the changing social media landscape and array of rollouts these days, it is easy to confuse social media features. Keep in mind:

You won’t be directing individuals to your Facebook page by installing a Facebook “Like” button on a specific website page. Instead, you are allowing individuals to “Like”/share the information, content or product that is found on that specific website page. There is no correlation between Liking a specific website page and directing users to “Like” your branded Facebook page.
Similarly, directing individuals to your Google+ brand page is different than adding a +1 button to a page. At this time, there is no correlation between the two.

As illustrated below on this pool supplies website, social media pages and social media share buttons can be found on the same page. Verbs such as “Tweet” and “Share” often help distinguish between share buttons and social media pages.

Be sure you know the difference.

#9: Use Social Media Insights Alongside Google Analytics

Many types of software allow you to see your social media insights alongside your web analytics in order to pick up on trends and to better understand the successes or failures of campaigns.

SproutSocial allows users to compare web analytics and social media reporting information from specific timeframes side by side. Being able to see the way in which your social media and website analytics relate proves useful in establishing goals, measuring successes and identifying areas in which you can improve.

Here's an example of the correlation between website traffic and a social media campaign via a SproutSocial report.

There you have it—a quick-and-dirty guide on immediate steps you can take to make your social media and business website play nice.

Do you have any tips or things to avoid at all costs? Leave your questions and comments in the box below.

Facebook Timeline and What Marketers Need to Know

Internet Success Hub — Mon, 30 Jan 2012 07:15:01 +0000

Are you wondering how Facebook’s Timeline will impact your business and marketing?

Right now Timeline is currently limited to personal profiles and with no schedule set or promised for brand pages.

However, given Facebook’s history with design changes and how changes of this sort first get released to users and later on get applied to brands, it’s likely that Timeline is on the horizon for business pages as well.

This article will explore what the timeline means for marketers.

Timeline for Users

User profiles have been completely overhauled into a sleek new page with large cover pictures, featured actions, certain aggregated information and more.

At its core, Timeline is a chronology of a user’s life on Facebook, with items automatically appearing based on an algorithm intended to capture a user’s most important life events.

A few things to keep in mind:

Some objects are grouped together, such as all things a user Liked in a given month.
The more engaging an action, the more prominently it will appear and remain in the Timeline.
Users can manually add, remove, feature or de-emphasize Timeline events. In his keynote address at F8, Mark Zuckerberg enthusiastically demonstrated how a user can go back to the year of his birth and upload a baby picture.
Although historically, major profile changes have often been followed by similar brand page changes, there is no official word yet on whether brand pages will also be redesigned.

Objects get grouped together at the end of the month, such as all the Likes I subscribed to myself in November, and the friends I added.

Open Graph and Custom Actions

Last year, Facebook rolled out Open Graph, allowing brands to connect to a user’s Facebook social graph. This year, it rolled out significant changes, allowing app developers to create custom actions using any verb and object related to the activity taking place on the app.

These so-called “lightweight” activities can be defined by the app creator and pushed throughout the Facebook experience.

Here are the highlights, and how the actions affect Timeline:

The Open Graph integrates with the News Feed, Ticker and Timeline, making the app a key part of users’ and their friends’ Facebook experiences.
As users engage, the custom action appears on Facebook News Feed, and remains on the user’s Timeline; e.g., Jane cooked a recipe from Best Recipes app.

Changes to the structure of permissions allow a user to give permission one time for an app to post about that user’s activity on the app thereafter.

This is how you’re seeing so many more postings about what your friends are listening to, for example, if they’re using a social sharing music app like Spotify. It even gets its own designated spot in the Timeline and displays a running list of what the user is listening to.

Changes to the structure of permissions allow a user to give permission once for an app to post about that user's activity on the app thereafter. This is how you're seeing so many more postings about what your friends are doing.

What Should Marketers Do?

Now that we know what changes Facebook has made, brands and marketers need to figure out what they mean for social media marketing.

Based on Wildfire’s extensive experience running over 150,000 social media campaigns, here’s our take:

Likes are still very important. This is the way brands build their audiences, with whom they can communicate directly, and promotions are the best way to encourage Likes. Sweepstakes and instant-win campaigns are best for generating Likes; while contests, trivia, group deals and engaging pages are best for fostering engagement.
News Feed vs. Brand Pages. There had been recent talk of apps/tabs/pages decreasing in significance. Now deeper, more engaging actions are the ones that will appear in Top Stories and Timelines and are therefore more persistent within the social graph. Now the “lightweight” actions have been removed to the fast-updating Ticker. In this way, the more “important” stuff, like meaningful interactions with branded content, will remain in the “Top Stories” and Timeline.
Open Graph Connections are easier than ever. Facebook plugins, which are readily available for all domains, are easier than ever to use to increase your brand’s earned media. Decide which plugin(s) work best for your domain and install them to all relevant company properties, like your website and blog. Watch as visitors share the news of your brand for you on their own Timelines!

Having Facebook plugins well-integrated into your business domain increases the opportunity for brand advocates to spread the word about your brand, such as how Alain's Timeline reflects his activity on the Wildfire home page and blog.

Final Thoughts

Facebook Timeline is the newest development in Facebook’s quest to make over the Internet, integrating a social layer into every interaction and information node available. With Timeline, users have an increased ability to broadcast their lives (including any activity with brands, businesses, applications and services) to all of their friends.

These highly personalized interactions and the newly organized way of sharing them serve to lessen the friction among users and the connected Internet world. Preparing your brand to take advantage of Timeline is every savvy marketer’s first step in enhancing earned media potential.

Your Turn

Now that it is available to the public, what do you think of the new Timeline? Share your thoughts and questions in the comments box below. We’d love to hear from you!

26 Tips for Writing Great Blog Posts

Internet Success Hub — Mon, 30 Jan 2012 07:15:00 +0000

Do you blog? Feel like you’re trying to reinvent the wheel time and again?

Looking for some ideas to simplify your content creation process?

What follows are 26 tips, from A-Z, to help you create optimal blog posts every time you sit down to write.

#1: Anatomically Correct

A blog post contains several areas that require our attention and care. Pamela Seiple refers to six parts of the anatomy of a lead-generating blog post:

Eye-catching title
In-text links to landing pages
Sidebar/banner calls to action
Social sharing buttons
Call to action at the bottom
Relevancy—making sure the post is relevant from top to bottom

Parts of the blog anatomy.

Example of more anatomical parts to include in your blog posts.

#2: Blogging Platform

By knowing the ins and outs of your blogging platform, you’ll ensure that your posts look as good as they can. Take the time to master the visual editor (or raw HTML, if you prefer) so that you know how to format a post, insert an image and embed a video or podcast.

Whether you’re working in platforms such as WordPress, Tumblr or Posterous, it’s good to stay up to date on the features and new versions.

If you’re not comfortable with the more technical aspects of blogging, try to find someone who can be a resource for you to answer questions as they arise.

WordPress' editor where you can toggle between visual and HTML editing functions.

#3: Categories

Whether your new blog post is a stand-alone article or part of a series you’re writing, it should fit into your blog categories as well as your overall corporate content strategy. Meaning that you want to stay on topic and have your posts fit into the categories you’ve established.

For example, HubSpot has nine categories on their blog. Posts are written to fit in with each of these categories. Writing about category topics such as analytics, blogging, email marketing, HubSpot TV, etc., allows both readers and writers to stay focused on what they can expect to see on HubSpot’s blog.

When you choose your categories, ask yourself, do they make sense, and do they fit into the objectives of my business? Having clearly defined blog categories will help you continue generating meaningful content and topics for your blog.

Write posts that fit into your categories.

#4: Description

Most search engines will use a maximum of 160 characters for your post description on their results pages. If you don’t create a meta-description (defined as a “…concise summary of your page’s content”), a search engine will often take the first 160 characters it finds on your page instead.

Note too, that when you create a meta-description that is fewer than 160 characters, you’ll see the full description in the search engine. Otherwise it will be cut off.

An example of a meta-description created within the All-In-One SEO Pack plugin in WordPress.

An example of how a post's description appears in Google search results with and without the meta-description.

#5: Editorial Calendar

Bloggers find editorial calendars helpful for scheduling and organizing topics for posts. Some people use their calendars to track more elaborate details.

Michele Linn suggests using specific tabs in a spreadsheet to track info for each post such as: post date, author, tentative title, keywords, categories, tags, call to action and status. She says “By tracking more than topic and date it will help to make sure the key elements you need for SEO, digital optimization and conversion are accounted for.”

Download a sample editorial calendar worksheet.

An example of a template for a master editorial calendar as shown by Michele Linn.

#6: Fine-Tune and Revise

Like other forms of writing, a blog post is rarely completed in one draft. Many writers find it helpful to take a post through several revisions and fine-tune the post as you go along. Check grammar, spelling and punctuation, and make certain that all of your links are working.

#7: Guidelines for Writing for Search Engines

By following a few tips and best practices, you can increase the chance that your blog post will be found by search engines—by Google in particular.

The State University of New York at Plattsburgh offers these helpful writing tips:

Google likes text
Google likes formatting
Google likes freshness
Google likes accessibility
Google likes outbound hyperlinks
Googlebot isn’t psychic, so remember to link your pages
Google likes you to tell it where you are
Google likes experts

#8: Headings

Joost de Valk offers some good suggestions regarding blog headings. He writes, “The heading structure of your pages is one of the very important aspects of on-page SEO. It defines which parts of your content are important, and how they’re interconnected. Because they have different goals, a single post needs another heading structure than your blog’s homepage or your category archives.”

He offers five basic principles about heading structure:

The most important heading on the page should be the H1
There is usually only one H1 on any page
Subheadings should be H2s, sub-subheadings should be H3s, etc.
Each heading should contain valuable keywords; if not, it’s a wasted heading
For longer pieces of content, a heading is what helps a reader skip to the parts that he/she finds interesting

Headings should contain valuable keywords.

#9: Images

Blog posts are made up of more than words and headings.

Judy Dunn recommends five ways the right photo can increase readership and blog views:

Convey the overall feeling or emotion of your post
Illustrate a metaphor or analogy that is part of your main idea
Evoke surprise or curiosity
Complement your headline
Make your reader smile

Judy points out too that readers are visual learners and images can help people take in and retain information better.

#10: Journalistic Approach

Bloggers can learn a lot from traditional journalists and the ways that they approach their news stories.

Mickie Kennedy offers five things that bloggers can learn from journalists:

Get your facts straight
Trust has to be earned
Give credit to your sources
The inverted pyramid works (basic overview in first paragraph and then delve into more details in subsequent paragraphs)
Editing and proofreading are essential

As shown on Wikipedia.org

#11: Killer SEO and Blog Design

Cyrus Shepard makes an important case for having a beautiful blog. He says, “…the overall design of your site is the first thing visitors see and it significantly influences bounce rate, page views and conversions.”

Cyrus suggests that certain elements on the page will add to a blog’s success:

Search box
RSS feed
Breadcrumbs (helping users navigate),
Flat site architecture by minimizing the number of clicks it takes to reach your content
Images
Keep your best content above the fold
Link to your best content
Don’t overdo links
Watch ad space
Encourage comments
Add sharing buttons
Test the blog for speed
Check your blog in different browsers
Pick a powerhouse blogging platform (e.g., WordPress, Posterous, Tumblr)

For a resource that will help remind you of these killer SEO suggestions, check out Cyrus’ infographic, Blog Design for Killer Search Engine Optimization.

#12: Lists

Lists have become a very popular type of blog post.

Nate Riggs offers three types for bloggers to consider: brief, detailed and hybrid lists.

The brief list has little description but can entice readers to bookmark the post to use the list as a resource down the road or to share it across their own networks.

In a detailed list, each bullet is a complete thought and serves as a good way to communicate complex information.

The hybrid list combines the elements of short and detailed lists, often with descriptive narratives or explanations in paragraphs between the actual lists.

Nate’s post has a lot of useful information about lists as a powerful content marketing tactic and is a good example of a hybrid list.

#13: Metrics for Blogging

Magdalena Georgieva identifies five metrics to keep an eye on to know how your blogging is going: visitors, leads, subscribers, inbound links and social media shares.

As Magdalena says, “Measure the performance of your business blog regularly to identify weaknesses in the content you’re producing, what topics your audience truly cares about, and what blogging tactics work for you.”

When you find topics and approaches that work particularly well, try to replicate those efforts and be willing to let go of features that aren’t performing well. Magdalena recommends looking at your five most successful blog posts and asking, “What do they have in common?”

#14: Names, Titles and Bio

Not only are readers interested in the content in your blog post, they also want to know who wrote the post and their role at your organization.

Sometimes you’ll come across a thoroughly researched and well-written post only to find an attribution of “admin.” Even if the blog is only written by you and you’re the administrator of the blog, be sure to include your name, title and a way for readers to contact you.

#15: Original vs. Curated Content

The type of post you write can contain completely original content or can consist of content that you’ve curated.

Pamela Seiple addresses the issue of curated content and makes an important point when she says, “There’s a misconception among marketers that curated content is lazy and unoriginal, but we think it’s the complete opposite. It takes time and careful evaluation to create quality curated content and the result is oftentimes a very valuable piece of content that helps people seeking information on a given topic to cut through the clutter on the web and save time.”

The 26 tips series here on Social Media Examiner is an example of curated posts, pulling in the expertise of others who have written on the topic. As a curator of this kind of post, I love the journey of the research and find it especially rewarding to see the content pulled together in a way that hadn’t been previously available. Curated posts can be incredibly gratifying!

#16: Publish and Promote

Kristi Hines speaks about the publishing and promoting stages of creating a successful blog post. Kristi says that one thing you want to do during the publishing stage is to ensure that your post has some kind of call to action. “Think about what you want people to do once they’ve read the post….”

Promoting a blog post can involve a fair amount of thought and strategy, as you’ll see from Kristi’s approach. She has a different plan in place for “averagely awesome posts, awesome posts and killer awesome posts.”

What differs for the three types of posts is how many social networks she shares the posts with, whether she includes the post in her writing portfolio and whether it’s included in her custom RSS feed or utilizes blog commenting promotion and direct messaging partners in social media to see if they’ll help spread the word.

Kristi describes promotion as taking from a few minutes to a few hours, and recommends taking the time to build a good foundation before you expect to execute a successful blog promotion.

#17: Questions

What are you going to write about post after post, week after week, year after year? Sometimes thinking about content for your blog can seem daunting.

Lee Odden offers a great piece of advice: “One particularly effective way to get content ideas for blogging comes from reviewing web analytics for the kinds of questions people type into search engines like Google or Bing that deliver visitors.”

In one example, Lee said that he noticed that numerous visitors each month were typing in the question “What does a community manger do?” and search engines were sending them to one of his posts about that topic. He used it as an opportunity to explore other related questions about social community managers and providing content in the form of answers.

What questions are your web visitors asking before they arrive on your pages? How can you maximize your content to answer readers’ questions?

#18: Research

Well-researched blog posts can differentiate your content from your competitors’. Being known as a go-to source in your industry will help make your blog stand out. Where do you go to research posts?

I find that utilizing a variety of sources helps me gather the information I’m seeking.

For example, while I can often find a lot of useful content via web-based searches, sometimes there’s nothing like a visit to the library or a bookstore where I often will discover a helpful book on the shelf that I wouldn’t have known existed if I hadn’t been standing there physically eyeballing them.

Oli Gardner makes a good case for using social media research for your blog posts. He suggests ten social media research strategies:

StumbleUpon
Infographics
Twitter real-time searches
Facebook events
Experts who are using LinkedIn
Uncovering quotes with Delicious
Letting users tell you within the comments section of your blog and others
Creating roundup mega-lists with Delicious and StumbleUpon
Apps on Facebook
Delicious and Google Marketplace
YouTube and the UrbanDictionary

#19: Stand Out

When you’ve been blogging in a competitive marketplace for a while, chances are good that you’ll see other bloggers writing on topics similar to yours. It doesn’t mean that you have to stay away from the topic completely; rather you can use it as an opportunity to see what worked and didn’t work in their post and write yours in a way that will help you to stand out in the topic area.

By reading the comments on similar blog posts, you will get a great view of what questions and thoughts people had after reading the post and you can take a slightly different angle by making sure you cover those areas in your article.

#20: Title

How important is the title of your blog post? Simply put, very important!

Brian Clark writes that the title is the first, and perhaps only, impression you make on a prospective reader.

He says, “Without a headline or post title that turns a browser into a reader, the rest of your words may as well not even exist.

But a headline can do more than simply grab attention. A great headline can also communicate a full message to its intended audience, and it absolutely must lure the reader into your body text.”

An example of an eye-catching title from copyblogger.com.

#21: User-Centered Content

Possibly one of the worst mistakes a blog post can make is missing the mark of its readers, forgetting who they are and their needs and interests.

Georgy Cohen goes as far as to say that content can serve as customer service and that to be helpful, content should be user-focused (asking what our users’ problems and priorities are), communicated clearly and presented in succinct language.

#22: Valuable Content

In the perfect blogging world, creating valuable content would be at the top of every blogger’s list for their post objectives.

While our definitions about valuable content may vary, Ahava Leibtag has created a very helpful step-by-step checklist that reminds us to ask five questions:

Can the user find the content
Can the user read the content
Can the user understand the content
Will the user want to take action
Will the user share the content

She suggests:

Findable content includes: an H1 tag; at least two H2 tags; metadata including title, descriptors and keywords; links to other related content; alt tags for images.
Readable content includes: an inverted-pyramid writing style, chunking, bullets, numbered lists, following the style guide.
Understandable content includes: an appropriate content type (text, video), indication that you considered the users’ persona, context, respect for the users’ reading level, articulating an old idea in a new way.
Actionable content includes: a call to action, a place to comment, an invitation to share, links to related content, a direct summary of what to do.
Shareable content includes: something to provoke an emotional response, a reason to share, a request to share, an easy way to share, personalization.

Download the checklist for future reference.

Ahava Leibtag's Valuable Content Checklist.

#23: Word Count

How many words should you have in your blog post? Some blogs have set parameters for optimal length and put a value on whether a post is short or long.

Corey Eridon has an interesting perspective on word count and suggests that focusing on blog word count might not be as important as you think it is. “Some topics take 100 words to explain, some take 1,000, and that’s okay.”

Corey suggests that writers focus instead on whether posts are optimized for mobile, use effective formatting, communicate in a clear manner and that outlining the points you want to cover may ultimately be a better use of your time and energy.

If you’re restricted to shorter posts by the parameters set up in advance for your blog, then you could also follow Corey’s advice to link to longer-form content you’ve developed around the topic.

Bottom line: Don’t let the quantity of words dictate the quality of your post.

#24: (E)xcerpt

On the heels of our discussion about blog word count, a shorter blog post can also be an excerpt or summary of what readers will find in your longer-form content—e.g., eBook or white paper—but it needn’t be restricted to words.

You can also use an excerpt of the transcript or a brief description to demonstrate what information the users will learn if they watch your video or listen to your podcast.

Mike Stelzner provides great excerpts from his expert interviews on Social Media Examiner.

#25: Your Story

Readers like to get to know how writers tick and often appreciate hearing a few personal details and insights from the person who has taken them on a journey through a post. While business blogs shouldn’t be thought of as personal journal entries, you can tell your readers a little bit about how you operate.

For example, I stated above that writing curated posts like the 26 tips series here on Social Media Examiner is one of my favorite types of posts to write. (Truth be told, curated posts are also some of my favorite types to read.)

In the description of “research” above, I also shared how research is one of my favorite parts of blogging and how I enjoy researching both online and offline by doing the footwork of visiting libraries and bookstores in search of materials.

What parts of yourself are you willing and able to share with your readers?

#26: Zone for Writing

Ideas for blog posts come at all times—when you’re driving in your car, sitting at your desk, and yes, even in the middle of the night!

Chances are good though that the actual writing of the post will happen in multiple drafts and revisions, and depending on how you work, it may take place over a period of days.

What can be helpful is to create a time and place where you can get into the zone for writing and allow yourself to go with it, with as few interruptions as possible.

What do you think? How do you keep your blog posts consistent and dynamic? What tips would you add? Leave your questions and comments in the box below.

Facebook App Integration: This Week in Social Media

Internet Success Hub — Mon, 30 Jan 2012 07:14:59 +0000

Welcome to our weekly edition of what’s hot in social media news. To help you stay up-to-date with social media, here are some of the news items that caught our attention.

What’s New This Week?

Facebook Announces Tight Integration of 60 Apps to Timeline, More on the Way: Facebook now allows developers a tighter integration with Facebook’s Timeline. “More than 60 apps are immediately going live, including such favorites as Pinterest, eBay, Foodspotting, Airbnb and Foursquare.”

Check out the new apps to add to your Facebook Timeline.

Web Goes on Strike to Protest SOPA: Last Wednesday, many websites maintained a blackout in protest of the Stop Online Piracy Act (SOPA), a bill currently in the U.S. congress. You can find out more about SOPA in the infographic and video below.

SOPA infographic from AmericanCensorship.org.

Foursquare’s Explore Feature Now on the Web: Explore helps you find interesting things nearby and your check-ins allow Foursquare to personalize recommendations for you.

Explore is powered by check-ins and Foursquare Tips.

Here are a few more interesting infographics:

Social Login and Social Plugins Increase Page Views: Gigya analyzed their data from 2011 to measure how their technology impacted their clients and they share the results in the infographic below.

"The results clearly show that on-site social technology brings real value to sites."

Integration of Email Marketing and Social Media: GetResponse shares some interesting research results on email marketing integrated with social media.

Do you have social sharing buttons in your emails?

LinkedIn’s CardMunch App Reaches Two Million Cards: CardMunch is simple: “a quick camera capture of any business card using an iPhone enables professionals to digitize their collection of business cards, but more importantly get access to richer information about the person behind the card via their LinkedIn profile.”

Have you munched any cards?

HootSuite Reaches Three Million Users: This popular social media dashboard continues to grow, adding a million users in the last six months.

Do you use HootSuite?

And don’t miss this:

Social Media Examiner presents Small Business Success Summit 2011! (online conference starts in February)

What social media news caught your interest this week? Please share your comments below.

Social Media Trends for Small Businesses

Internet Success Hub — Mon, 30 Jan 2012 07:14:58 +0000

In this video I interview Anita Campbell, founder of Small Business Trends and BizSugar, and author of Visual Marketing.

Anita shares how social media impacts small businesses. You’ll discover which small businesses are slow to adopt social media and where social media brings the best results.

Be sure to check out the takeaways below after you watch the video.

Here are some of the things you’ll learn in this video:

Find out what type of small businesses might not get much business from social media
Tips for small businesses to use social media successfully
Why you need to avoid sending the message “click my junk”
Why you need to stick with social media to see impressive returns over time
The common mistakes small businesses make
What your online place of business says about your business
The big trends for small businesses
How small businesses are adopting mobile marketing
How some small businesses excel at using social media
How tablets have impacted mobile marketing
What BizSugar is and how to get visibility for your business content

Connect with Anita on Twitter @smallbiztrends, check out Small Business Trends and learn more about Visual Marketing here.

Are you part of a small business? Do you use social media to market your business? What has been your experience with using social media? Please leave your comments below.

Can Social Media Actually Make You Money?

Internet Success Hub — Mon, 30 Jan 2012 07:14:57 +0000

If you’ve ever asked the question, “Can I make money with social media?“, you might have heard a variety of answers such as, “No!”, “Maybe” or “It depends.”

Rarely (if at all) have you heard the confident and unwavering response, “Yes, you can!”

In their book, How to Make Money with Social Media—An Insider’s Guide on Using New and Emerging Media to Grow Your Business, Jamie Turner and Reshma Shah explain that there’s a big difference between people who make money with social media and people who don’t.

People who fail to make money with social media are those who never get their plan off the ground. They’re the ones who (among other things):

Don’t know how to set up a landing page
Don’t remarket to “customer prospects”
Don’t know how to turn a social media campaign into a sales campaign
Think they can do social media in ten minutes a day
Sit on the sidelines
And other faux pas

But people who make money are different. They set objectives, create a plan and execute the plan relentlessly.

And that’s what this book is all about—The Plan. You’ve heard the old adage, “People don’t plan to fail, they fail to plan.” Well it’s true. And to make sure that it doesn’t happen to you, the authors provide a thorough, “no-wiggle-room” roadmap that will put you on the path to social media success.

Here’s what you should know about the book.

Authors’ Purpose

The goal of the authors is to teach you some innovative ways of using social media, in order to generate real revenue and profits for you and your company.

Jamie Turner

Reshma Shah

In this book, Jamie Turner and Reshma Shah explain that by following “the roadmap,” you can use social media effectively to grow your business and make money as well.

So whether you’re a small business owner, a regular business-to-business company or you run a huge division at a large global organization, the authors provide a practical plan to help you set up, launch and run a money-making social media campaign that will work specifically for you.

What to Expect

At 275 pages, this book is not meant to be read cover-to-cover in one sitting. It’s much too extensive for that. Fortunately it’s an easy read, has many interesting examples and lots of bullet points, and is therefore very skimmable.

The book starts with a brief history lesson on what advertising and marketing looked like before the Internet. It goes on to talk about how things have changed and where social media is going to take us in the future.

But the core of the book is literally a roadmap that starts by laying the groundwork for success, and on to measuring the only really important thing – money!

Also notable, toward the end of the book is a checklist of 59 things you need to do on your way to a successful social media campaign.

Some of the more interesting ideas that the authors introduce are:

How to tell if your brand is a social media magnet
How to use circular momentum to build your brand
How to conduct a social media competitive assessment
How to build new relationships with customers using augmented reality
How to use different social media platforms to network, promote and share (they’re not the same!): Facebook is like a pub, LinkedIn is like a trade show, Twitter is like a cocktail party, YouTube is like Times Square on New Year’s Eve, MySpace is like Woodstock, and perhaps in their next edition, the authors will give us an analogy for Google+.

Key Highlights

For the most part, this book is rather elementary. But don’t write it off altogether, even if you’re a social media pro. There’s still a good chance that you might learn one or two cool things such as:

#1: How to Tell if Your Brand is a Social Media Magnet

A social media magnet is a brand that people want to be associated with. Big brands such as Nike, Apple and Harley-Davidson have no problem there.

The first step to acquiring social media magnetism is to use traditional media to drive people to your Twitter, Facebook, YouTube and LinkedIn pages.

This Smirnoff ad prompts viewers to check out their Facebook page.

If you’re a small and underfunded brand, you’ll probably lean heavily on word-of-mouth marketing to promote your social media profiles.

The authors suggest that you ask yourself the following questions to figure out if your brand is a social media magnet:

Do people wear your logo on their sweatshirts?
Do people put bumper stickers with your logo on their cars?
Do people wear hats with your logo on them?

Obviously the vast majority of small business brands will answer “no” to most, if not all three, questions and the authors know this.

Their intention in asking these “trick questions” is not to shame you or make you feel like a loser, but to make the case that social media is about running a successful business, not about being social. They want you to know that by applying the lessons you learn from their book, you too will be on your way to running a successful business.

#2: How to Think About Social Media

Some people use social media platforms as if they were all exactly the same. What they need to know is that each platform is different and should be approached in a completely unique way.

Facebook is a casual space (like a pub), LinkedIn is a space where you talk strictly business (tradeshow), Twitter is a noisy place where you share helpful links to position you as an expert (cocktail party), YouTube is packed with people clamoring for attention (Times Square on New Year’s Eve) and MySpace… well, that’s history unless you’re a musician.

On LinkedIn, it's important to focus on networking and to carry out professional conversations.

Your job is to review the parallels among these platforms and their analogies (i.e., pub, cocktail party, tradeshow and so forth), and share those parallels with people in your office so that they can get comfortable and figure out how to use each individual platform. Visit other people’s social media pages to see what they’re doing on their various platforms.

Also when reviewing the different platforms, keep in mind that some of them help you to network (LinkedIn), others help you to promote your brand (Facebook) and others help you to share content (Twitter and YouTube).

#3: How to Create Circular Momentum

Turner and Shah suggest that we’re all connected through six degrees of separation.

What that means in business parlance is that your product is linked to a lot more people than those who’ve had direct contact with it. So if people have had a negative experience with your brand, then word will get out very, very fast! This is called circular momentum.

Now, if you can create positive experiences for people using your social media channels, you’ll be able to leverage circular momentum to bring about a great outcome.

Equifax, for example, is a very conservative company. They realized the benefit in allowing fans to vent their frustrations on their Facebook page. After they vent, customers feel much better and Equifax then uses this opportunity to provide support and encouragement. As a result, their customer retention rates have improved by a huge margin, thus justifying their social media efforts.

#4: How to Use Augmented Reality to Generate Business Leads

Augmented reality (AR) is a phrase used to describe a direct or indirect view of the physical, real-world environment through a computer-generated sensory experience. Companies can use AR technology to build new relationships with customers and to persuade prospects.

Side note: You might have experimented with some AR apps on your iPhone; e.g., WorkSnug to identify nearby wi-fi hotspots, DishPointer if you’re into cabling and CarFinder if you can’t remember where you parked the car!

Businesses are also using AR in very interesting and innovative ways. IKEA in Germany for example uses AR to get prospects to try out new furniture right from their homes. Prospects can simply aim their web cam at the current furniture in their living room to see a stylish new piece of IKEA furniture superimposed over their old couch! Just think of how often you could virtually redecorate your house!

This video clip shows how IKEA uses augmented reality to get more customers:

www.youtube.com/watch?v=n4nnLti-72A

#5: How to Conduct a Social Media Competitive Assessment for Your Business

You’re already familiar with how competition in business works. In the last few years, for example, we’ve seen Amazon grab the lion’s share of the book market, as Barnes & Noble and Borders battled each other for physical retail dominance. What they didn’t realize is that competitive shortsightedness can actually render a business extinct, as Borders later found out.

Today your competition is not just your direct competition, it is actually anyone who competes for your customers’ disposable income—more so now because of social media and the universal competition for consumers’ attention.

This makes social media competitive assessment very challenging.

At the very least, you want to figure out how your competitors are using social media so that you can analyze how to compete against them.

However, you might also want to deliberately place yourself on the competitive grid as far away from them as possible. So if your nearest competitor has hired a specialist to manage his social media networks on a frequent basis, you might decide that you’re only interested in a few channels, say only blogs, and that you will be relentless in that one area.

Personal Impressions

I don’t like the title, How to Make Money with Social Media. It sounds like a scam, and in any case the book doesn’t live up to it. However, the subtitle, An Insider’s Guide on Using New and Emerging Media to Grow Your Business, is a lot more accurate.

I also thought the book was rather elementary. Save for a few novel ideas, it might not be very interesting to the experienced social media marketer. Also, most case studies used are big-name companies. Small businesses will have a tough time relating with Coca Cola, Starbucks, Barnes & Noble, IKEA, Colgate Palmolive and other industry giants.

That said, if there’s one social media book that executives and senior managers should read, it is this one. I believe they will be drawn to its interpretation of social media from a commercial perspective, and how social media activities tie to the bottom line.

This book serves as an important reminder that social media is only a means to an end to generate value for your organization. Ultimately you want to set up a social media campaign that is designed to make money. Everything else is just a stop along the way.

Social Media Examiner gives the book a 3.0 star rating.

Over to You

What social media strategies are you using to generate value for your company? Leave your questions and comments in the box below.

9 Small Business Social Media Success Stories

Internet Success Hub — Mon, 30 Jan 2012 07:14:53 +0000

Are you curious what small businesses are doing to achieve success with social media marketing? Look no further.

This article highlights nine small businesses of various sizes and industries that have transformed their online presence with innovative social media marketing practices.

You’re guaranteed to find inspiration for your social media marketing efforts here.

These tactics will work for just about any business—from solopreneur to multi-employee manufacturer. So let’s dive in!

#1: JarvieDigital Photography

Scott Jarvie takes world-class wedding and nature photographs and he has trained a number of photographers using his unique methods. He’s even had a photographic method named after him: The Jarvie Window.

The Jarvie Window has generated interest in Scott's photography around the world.

As a photographer, you would expect Scott to have exceptional photos on his site, and he does. But he uses them on both Facebook and Google+ to create personal engagement and promote his products and services. In fact, Scott has developed different engagement strategies for each platform.

On Scott's personal Google+ profile, he is highly engaged through sharing resources and commenting.

On his Google+ business page, Scott features his photo services.

While Scott is a premium photographer and trainer, he demonstrates his expertise and generosity to photographers worldwide through sharing resources on his website and through his social sites.

Scott not only shares valuable resources, he also promotes the work of his students—a great way to show social love.

Key Takeaways

Differentiate your social strategies on your personal profile(s) from your business pages.
Freely share resources with your fans as a way to grow your fan base and your perceived expertise.

#2: The Prospecting Expert: A Consultant

Steve Kloyda founded The Prospecting Expert, a business-to-business consulting firm that helps salespeople with their prospecting skills. He has developed a powerful social presence through the use of video and podcasts.

Steve provides valuable content through a regular podcast show and video channel. Notice also the use of social sharing buttons.

One thing Steve understands is branding. Through the use of his photo and logo, he has created a consistent look and feel across all of his social channels.

Steve's brand is instantly recognizable. Notice also the friendly picture—important when your face is your brand.

One ninja trick executed by Steve is the creation of an iPhone app for distributing his content. While it could cost from hundreds to several thousands of dollars, the marketing benefit of having your content delivered straight to your users’ mobile devices could be invaluable.

Let your customers directly access your content on their mobile devices with a customized app.

Key Takeaways

Start a podcast or video show for delivering your content.
Keep your branding consistent across all of your social platforms.
Develop an app for delivering content to your mobile customers.

#3: Coconut Bliss: An Ice Cream Company

Coconut Bliss is an organic dessert company based in Eugene, Oregon. Their products have become widely popular due to their social media practices.

Coconut Bliss conveys a fun, social brand through rotating photos on their home page.

Technorati discovered in their 2011 State of the Blogosphere report that bloggers use photos more than any other type of media (80% use photos, around 50% use videos and many fewer for all other formats). Coconut Bliss makes an effective use of fun and friendly pictures to show customers eating their dessert products.

Coconut Bliss integrates photos across social platforms.

Coconut Bliss makes an effective use of promotions to engage their fans. In this year’s Veggie Awards, they were able to partner with VegNews to offer a unique prize to Coconut Bliss fans while also getting partnership in a much larger promotion to all readers of VegNews. Two smart strategies: contests and partnerships.

Key Takeaways

Invest in a decent camera and learn how to take captivating pictures.
Integrate photos across all of your social platforms.
Make strategic use of contests and partnerships to grow your fan base.

#4: JamaicansMusic: An Online Music Channel

Casey Hibbard highlighted JamaicansMusic in a Social Media Examiner post, but they have some unique social practices worth emulating. After all, they have achieved astronomical growth through smart social media practices—1.5 million new fans in 4 months!

When visiting the JamaicansMusic website, one instantly gets the feeling that this is a social company. In fact, there are three different places on their home page to connect socially.

Make it easy to connect socially, especially if there are multiple offers on your home page.

By providing contests, free music, games and other valuable resources, JamaicansMusic has given their Facebook fans lots of reasons to revisit their page—and tell their friends about it.

When playing this creative songwriting game, JamaicansMusic offers fans more ways to connect socially.

Key Takeaways

Provide fans multiple reasons for returning to your site by offering games, contests and valuable content.
Give visitors lots of opportunities to connect socially.

#5: SEOMoz: A Software Company

SEOMoz is a search engine optimization and social monitoring service provider. One thing that distinguishes their site is the use of gaming mechanics to spur participation from their writers and site members. Each post, comment and Like generates points that help distinguish the experts from the crowd.

Gaming mechanics encourage site members to actively participate if they want to rank well against their peers.

Not only does SEOMoz invite social engagement on the first visit, they also use social proof to earn the trust of visitors. See the recognizable brands in the image below.

If you've done business with name-recognizable companies, ask if you can tell others. It provides significant social proof for your business.

Key Takeaways

Build gaming mechanics into your site to increase social behaviors (Liking, commenting, posting). It will increase engagement and the SEO benefits are huge.
Remember the important benefits of social proof.

#6: Ana White: Carpenter

Ana White is a carpenter billing herself as a “homemaker” who has a website to empower women to do carpentry projects. With over 51,000 Facebook fans, Ana has created a massive following among women (and quite a few men) who love her easy-to-follow blueprints for do-it-yourself furniture projects.

Ana's Facebook page has over 51,000 fans. Her fans post tips and projects here frequently.

Since late 2009, Ana has been publishing free how-to guides for furniture. She also asks her fans to post pictures of their success stories—the very thing people love to do (talk about themselves). As a result, she has a very popular site where most of the posting comes from fans. Very smart!

Ana's fans love to post pictures of their successful home projects.

Notice all the social sharing options Ana makes available at the end of the post above. She makes it easy to share with friends.

Ana has also created a very engaged community on her Facebook page that complements, but is distinct from, her blog.

Remarkably, she doesn’t post that often—she doesn’t have to. While she comments on at least half of the posts, her fans are busy posting and answering questions for each other.

Key Takeaways

Create a community where users can talk about themselves.
Empower your fans to share their experiences with other users.
Have clear strategies for your blog and Facebook page.

#7: EasyLunchboxes

Kelly Lester founded EasyLunchboxes out of a personal desire to find healthy ways to package food she sent with her children to school. As a solopreneur, she has found unusual success due to her wise social practices and great social branding.

Her blog presents a clean, compelling look into her company. On her website, Kelly has integrated multiple opportunities to connect socially and to subscribe to her newsletter.

In addition to inviting social connections, Kelly has positioned herself uniquely as the "Singing CEO," a title that will be easily remembered.

An important piece of social real estate is the Facebook welcome tab. Kelly makes good use of this space by keeping her brand exciting, telling visitors what to expect from her page and promising valuable content.

Your welcome tab should give visitors a sense of what to expect on your page.

Kelly has created a focused plan to market through Facebook, Twitter, YouTube and her blog. She delivers unique content on each channel and integrates them with each other—all while maintaining her personal life as a mom and actress.

With her acting background, Kelly has distinguished her YouTube channel by creating her own TV series. This includes over 150 videos where she has even given her audience a chance to share videos of why they like EasyLunchboxes.

If you or someone you know has an acting flair, think about creating your own video series.

Key Takeaways

Take full advantage of Facebook’s welcome tab to let potential fans know who you are and why they should Like your page.
Differentiate your social strategies to match the platform and your skill set(s)—think outside the box if you have some unique talents available like acting or singing.
Take the time to get your visual branding right.

#8: Social Media Explorer: An Agency and Online Service

Social Media Explorer is a business-to-business education and information products company focused on social media and digital marketing.

On their home page, Social Media Explorer has taken advantage of Intent, a Twitter plugin. This allows a user to see if he or she already follows this business.

What is seen before following Jason Falls' Twitter account

What users see if they are following Jason Falls.

As a blog, Social Media Explorer features numerous guest authors. To show social love to these authors, Jason Falls and Aaron Marshall have prominently highlighted the social profiles of each of their authors. This allows readers to quickly connect with the experts and enables the authors to expand their influence.

Each Social Media Explorer author receives prominent recognition for their articles and an easy way for readers to find them on various social platforms.

Key Takeaways

Make it easy for site visitors to follow you.
Show appropriate social love to your guest authors by featuring their social profiles prominently.

#9: Orabrush: A Dental Product

After years of failed attempts to market his innovative tongue brush, Dr. Bob Wagstaff decided to give YouTube a try. Spending only $500, he created his first video. In less than 3 years that video has been seen more than 16 million times and helped to generate over $1.6 million in sales and contracts with Wal-Mart and CVS Pharmacies.

While you can’t guarantee a video will go viral like this, there are some lessons to be learned:

Talk about something that people care about—in this case, bad breath.
Keep your video short—Dr. Bob’s video was only 2 minutes long.
Embed your video on your home page.
Grab people’s attention in the first 5 seconds—with some minor editing, this video incorporates quick, edgy statements that pull the viewer into wanting to hear the solution.
Offer something for free—your first Orabrush is free, if you’ve watched the video.

Here are more tips on video marketing.

Orabrush embedded their popular video on their home page, while answering a problem that concerns many people: bad breath.

Some other best practices used on Orabrush’s website: They made it easy for users to tell their stories with video clips. They also prominently feature quotes from the traditional press on their page. Finally, they make their YouTube channel prominent, because this has been a key to their success.

Let individuals and the press sing your praises through videos and quotes on your website.

Finally, Orabrush understands the importance of keeping customers on their website, so they integrated Facebook onto their site.

Integrate Facebook to keep fans on your website.

Key Takeaways

If you have a great product or service, don’t give up on your dream. Instead, think about how social media might help you get your ideas in front of your ideal customers.
Follow best practices for creating quality videos.
Make use of fan and video reviews on your page.

These nine small businesses have many more things to teach other small businesses everywhere, but they aren’t the only ones.

What do you think? What have you learned that you’d like to share? Leave your questions and comments in the box below.